As a licensed mail forwarding and virtual office service provider in the UK, we are required by law (Anti-Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (AML) and The London Local Authorities Act 2007) to ensure our clients submit appropriate proof of identity, address and business (if applicable) documents prior to using our address services.
JPEG or PDF files only. File name should not be more than 25 characters. Please note that we will perform additional online checks and contact you via a video link such as Zoom or WhatsApp to verify your identity. If you do not wish to be contacted via a video link, you can either upload certified documents or call in to our offices with originals. See below for how to obtain certified copies of your documents. Non-UK residents must upload certified documents.
JPEG or PDF files only. Please note that we will perform additional online checks and contact you via a video link such as Zoom or WhatsApp to verify your identity. If you do not wish to be contacted via a video link, you can either email certified documents or call in to our offices with originals. See below for how to obtain certified copies of your documents. Non-UK residents must submit certified documents.
Certified copies only. See below for how to obtain certified copies of your documents.
Submit original documents at our Head Office at 95 Mortimer Street, London, W1W 7ST or Wimbledon office at 30 Durham Road, London, SW20 0TW.
All documents should either be in English or accompanied by English translation by an Official Sworn Translator.
At least one required. Must be less than 3 months old and show name and address.
All required, if already registered as LTD, LLP or Partnership, etc.
We will require your documents to be certified by a Public Notary who may be a Lawyer or Justice-of-Peace.
Certification must contain the words "Certified to be true copies of the original seen by me" and clearly show the certifier's name, address, contact number, profession, signature, date and official stamp.
As part of your service registration, you agree to submit relevant documents to confirm your identity and relationship to the business. Though we send reminders, it is your responsibility to provide the required documents for verification within 4 weeks of your service purchase. Any mail received during this period will not be released prior to us verifying and accepting your documents. If you not provide the required documents within 4 weeks, we reserve the right to terminate your service without further notice. Please read carefully our service cancellaton and termination policies under terms and conditions of service.
From PO Box addresses to virtual office services, we have them covered at low-cost. Pay flexibly month-on-month or save with annual upfront subscriptions.